(a) Prior to providing services or accessing an individual's confidential information, the comprehensive provider agency must ensure that each staff member:
(1) can provide services within the scope of the staff member's license, job description, or contract specification;
(2) has completed required training modules as identified by HHSC; and
(3) has the following minimum competencies:
(b) For a staff member whose primary duties include assessment and service authorization, the comprehensive provider agency must ensure that the staff member has the ability to:
(1) complete the uniform assessment; and
(2) understand and apply the utilization management guidelines.
(c) For a staff member whose primary duties include individual service contacts and interactions, the comprehensive provider agency must ensure that the staff member has adequate knowledge of:
(1) cardiopulmonary resuscitation (CPR);
(2) first aid;
(3) safe management of verbally and physically aggressive behavior;
(4) use of assistive technology, such as communication devices, with individuals who are deaf or hard of hearing or have a physical disability;
(5) seizure assessment and response;
(6) infection control;
(7) how to recognize, report, and record side effects, contraindications, and drug interactions of psychoactive medication;
(8) assessment and intervention with children, youth, and families; and
(9) clinical specialties directly related to the services to be performed.
(d) A staff member who provides mental health targeted case management must also have:
(1) knowledge of strategies for advocating effectively on behalf of individuals;
(2) the ability to document the mental health targeted case management services described in §354.2655 of this title (relating to Case Management Services); and
(3) knowledge gained from the completion of training modules as identified by HHSC.
(e) A staff member who provides intensive case management, before providing services to children and youth, must complete training approved by HHSC on wraparound process planning and demonstrate understanding of wraparound process planning.
(f) A staff member who routinely provides or supervises the provision of mental health targeted intensive case management to a child or youth must receive training and demonstrate competency in the aspects of a child's or youth's growth and development (including physical, emotional cognitive, educational and social) and the treatment needs of a child or youth.
(g) Additional competencies for providers of mental health rehabilitative services.
(1) A comprehensive provider agency must ensure that a staff member who provides mental health rehabilitative services is trained in the rehabilitative practice techniques related to:
(2) A comprehensive provider agency must ensure that staff members who provide or supervise the provision of mental health rehabilitative services receive initial training in:
Source Note: The provisions of this §353.1413 adopted to be effective October 17, 2018, 43 TexReg 6816